The Relationship Between Emotional Intelligence And The Performance Of Nurses In Nursing Care Documentation In Inpatient Rooms At Public Hospital Of Rokan Hulu Regency

Abstract

Nurses in providing patient care often involves feelings and emotional, so it can affect their performance and quality of service. Therefore,it is necessary for every nurse to have a high emotional intelligence. Nurses who have high emotional intelligence can recognize and control her emotions and be able to be empathetic to patients and their families. This study aims to determine the relationship between emotional intelligence and the performance of nurses in nursing care documentation. The design of this research with a quantitative analytical technique of a total population of 100 respondents. The results show that the majority of respondents (62%) have a negative emotional intelligence and the majority of respondents (57%) had a poor performance in the documentation. Based on the results of chi square test show that there is a relationship between emotional intelligence with the performance of nurses in nursing care documentation (p = 0.001). The results of this study are expected to be the basis for nurses to manage their emotions at work, so that they are able to provide the best services and perform a complete documentation of nursing care