ANALISIS TATA KELOLA TEKNOLOGI INFORMASI RECORD CENTER BADAN PENDAPATAN DAERAH PROVINSI RIAU MENGGUNAKAN FRAMEWORK COBIT 5
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Date
2023-06
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Elfitra
Abstract
Information technology serves as a supporting medium for determining the success of
the Record Center of the Regional Revenue Agency of Riau Province in managing
inactive archives. However, its management and services are not yet optimal. Therefore,
this research aims to analyze the governance of information technology in the Record
Center of the Regional Revenue Agency of Riau Province using the COBIT 5 framework.
This study discusses the APO and BAI processes in the subdomains (APO07 and BAI09),
measuring them using the Process Assessment Model (PAM) with two respondents
based on the RACI chart. The questionnaire was given to the general competency
department of the record center with 60 statements (APO07) and the information system
development division with 50 statements (BAI09). The measurement results, based on
the lowest values determining the process capability levels, show that the APO07
domain has a base practice score of 3.09, which is 69% (Largely achieved), and the
BAI09 domain has a base practice score of 2.50, which is 50% (Partially achieved).
Based on these results, it can be concluded that the level of IT capability achieved by
the Record Center of the Regional Revenue Agency of Riau Province is at level 1
(Performed process) for APO07 and at level 0 (Incomplete process) for the BAI09
domain.
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Keywords
APO and BAI Domains, COBIT 5 Analysis, Capability Level, RACI
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