Abstract:
Information technology has an important role in the Capital Investment Service and
Integrated Service One Door of Riau Province. However, the management and use is
not maximal. Therefore, this research aims to analyze the level of capability of
information technology governance in the Capital Investment Service and Integrated
Service One Door of Riau Province based on the COBIT 5 framework method. The
study discussed the domain processes of DSS, MEA, DSS01, MEA01, and MEA02. The
study had two respondent based on the RACI Chart and each given a questionnaire
with 30 statement (DSS01), 50 statements (MEA01), and 30 statements (MEA02).
Based on the analysis of the DSS01 base practice scale is 3,17 (Largely Achieved),
the work product scale is 2,17 (Partially Achieved), the MEA01 gets the base practice
of 3,10 (Largely Achieved), the work product scale of 3,00 (Largely Achieved), the
MEA02 gets the base practice scale of 3,00 (Largely Achieved), the work product
scales of 2,83 (Partially Achieved). Based on the result of the analysis concluded
that the level of information technology capability achieved by the Capital Investmenet
Service and Integrated Service One Door of Riau Province for DSS01 and
MEA02 domains are at level 0 (Incomplete Process), while the MEA01 domain is at
level 1 (Performed Process).
