Abstract:
In its activities, RSUD Selasih applies an information system to facilitate work in terms
of administration and data management. However, there are issues surrounding
operational activities related to the technology used, such as users who do not
understand the use of the system so that sometimes they still rely on books. IT
governance evaluation needs to be carried out to determine the current state of IT
management from the level of capability in delivering IT support to users in order to
provide excellent service to customers. Evaluation using the COBIT 5 framework in the
DSS domain. The results showed that the assessment of IT governance capabilities in
Selasih Hospital which was carried out in the DSS domain process was obtained at
level 1, which means that the activity process in the DSS domain had been carried out
to achieve the process objectives but had not been managed properly.
