Abstract:
Information technology is an important part of the Department of Population and Civil
Registration of Pekanbaru City in conducting and managing E-KTP recording
activities. The proper use of Internet Technologhy (IT) at the Department of Population
and Civil Registration of Pekanbaru City can improve the performance and efficiency of
the E-KTP recording process. Therefore, it is important for the Department of
Population and Civil Registration of Pekanbaru City to conduct IT evaluation,
direction, and monitoring. The Department of Population and Civil Registration of
Pekanbaru City has strategic goals and plans that aim to improve information
technology in conducting and managing the E-KTP recording process. This research
aims to analyze the information technology governance of the Department of
Population and Civil Registration of Pekanbaru City in conducting IT supervision,
monitoring IT risk management, determining IT standards, and IT HR management
using the COBIT 5 framework. This research focuses on the EDM domain process
which emphasizes assessment. IT Governance, optimization of risks and resources
which includes practices and activities aimed at evaluating strategic options with five
sub-domains (EDM01, EDM02, EDM03, EDM04 and EDM05) in the form of
optimization of the Governance framework, optimization of IT benefits, optimization of
IT risks, optimization IT resources, and stakeholder transparency in the E-KTP
recording activities. The results of this Information Technology Governance analysis
are in the form of 60 recommendations for achieving level 1 capabilities in the EDM03
and EDM05 sub domains, and achieving level 3 in the EDM01, EDM02, and EDM04
sub domains
