The Relationship Between Emotional Intelligence And The Performance Of Nurses In Nursing Care Documentation In Inpatient Rooms At Public Hospital Of Rokan Hulu Regency
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Date
2016-01-13
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Abstract
Nurses in providing patient care often involves feelings and emotional, so it can affect their
performance and quality of service. Therefore,it is necessary for every nurse to have a high
emotional intelligence. Nurses who have high emotional intelligence can recognize and control her
emotions and be able to be empathetic to patients and their families. This study aims to determine
the relationship between emotional intelligence and the performance of nurses in nursing care
documentation. The design of this research with a quantitative analytical technique of a total
population of 100 respondents. The results show that the majority of respondents (62%) have a
negative emotional intelligence and the majority of respondents (57%) had a poor performance in
the documentation. Based on the results of chi square test show that there is a relationship between
emotional intelligence with the performance of nurses in nursing care documentation (p = 0.001).
The results of this study are expected to be the basis for nurses to manage their emotions at work, so
that they are able to provide the best services and perform a complete documentation of nursing
care
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Keywords
documentation, emotional intelligence nursing care, performance (in alphabetical order)