The research was conducted at Hotel Mutiara Merdeka on Yos Sudarso street No. 12 Pekanbaru. The research objective was to determine the effect of customer relationship and customer satisfaction both partially and simultaneously ...
This study aim to examine the level of customer satisfaction toward service
quality at BPR Harta Mandiri in Pekanbaru. The benefits of this research are
expected to provide input to management BPR Harta Mandiri to be ...
The study was conducted in PT. Jaya Proteksi Pekanbaru branch to analyze the
influence of dimension, empathy, reciprocity and trust in costumer satisfaction. The study
population was fire insurance of Jaya Proteksi ...