Sampling in this study was used purposive sampling technique. The sample included in this research were 90 people who is active student LP3I PEKANBARU. Independent variable were Products (X1), Price (X2),Promotion (X3), ...
This research was conducted to determine the effect of Customer Relationship Management (Technology, People, Process, Knowledge and Insight) on customer loyalty in the Quick Service Car Salon in Pekanbaru. The study ...