Browsing by Author "Oktavian, Mahendri"

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    ANALISIS TATA KELOLA TEKNOLOGI INFORMASI RECORD CENTER BADAN PENDAPATAN DAERAH PROVINSI RIAU MENGGUNAKAN FRAMEWORK COBIT 5
    (Elfitra, 2023-06) Oktavian, Mahendri; Fatayat, Fatayat
    Information technology serves as a supporting medium for determining the success of the Record Center of the Regional Revenue Agency of Riau Province in managing inactive archives. However, its management and services are not yet optimal. Therefore, this research aims to analyze the governance of information technology in the Record Center of the Regional Revenue Agency of Riau Province using the COBIT 5 framework. This study discusses the APO and BAI processes in the subdomains (APO07 and BAI09), measuring them using the Process Assessment Model (PAM) with two respondents based on the RACI chart. The questionnaire was given to the general competency department of the record center with 60 statements (APO07) and the information system development division with 50 statements (BAI09). The measurement results, based on the lowest values determining the process capability levels, show that the APO07 domain has a base practice score of 3.09, which is 69% (Largely achieved), and the BAI09 domain has a base practice score of 2.50, which is 50% (Partially achieved). Based on these results, it can be concluded that the level of IT capability achieved by the Record Center of the Regional Revenue Agency of Riau Province is at level 1 (Performed process) for APO07 and at level 0 (Incomplete process) for the BAI09 domain.