Abstract:
Public service is one reason why there is regional autonomy. Granting
autonomy to the regions is basically an attempt to manage the development of the
region empowerment regions. Creativity, innovation, and independence are
expected to be held by each region, so as to reduce dependence on the central
government. And even more important is that with the regional autonomy, quality
of services provided to the community will increase, such as the creation and
construction of public facilities and other social amenities, in other words, the
provision of public goods and public services. While it is a step-by-step strategy
which contains indicative programs to realize its vision and mission. Strategy is a
whole step (policies) with exact calculations to achieve a goal or to solve a
problem.
The formulations of the problem of this research are: 1. How Integrated Service
Agency licensing strategy Rokan Hulu years 2007-2011 that could be crowned as
the best in the province of Riau and in Indoneisa?
This study uses a qualitative descriptive type.
Based on field research there are ten strategies that make it deserve to be
the best service in Indonesia.
1. The importance licensing socialization to the community. 2. Implementation
services to the community. 3. The cost of transparency. 4. Prevention of
corruption and brokering. 5. Implementation of pro-investment licensing service.
6. Development of human resource capacity in integrated service licensing
agency. 7. Improvement of working conditions through increased support
facilities and office equipment supplies. 8. Increased strengthening of the Internet
for online licensing services. 9. Implementation Spipise and Iso (international
Standardization, Organization) and (investment licensing information service
system electronically). 10. Implementation of the relevant promotion potential of
