Implementasi Kepuasan Kerja Terhadap Komitmen Karyawan Pada Kantor Wilayah Direktorat Jenderal Pajak Riau Dan Kepulauan Riau

Abstract

This study aimed to determine the effect of variable awards program, mutation, and employee relations and simultaneous partial effect on job satisfaction and job satisfaction variables influence on employee commitment in the Regional Office of Directorate General of Taxation Riau and Riau Islands. On the basis of these objectives, the award program variables, mutation, and labor relations are independent variables and employee satisfaction is the dependent variable. The next variable become independent variable employee satisfaction and employee commitment is the dependent variable. The population in this study were the employees of the Directorate General of Taxation Office of Riau and Riau Islands, amounting to 83 people, but the number of respondents who gave the response was a number 71. Data collection techniques used were questionnaires and interviews. Tests carried out using statistical test multiple linear regression analysis. M test the value of job satisfaction obtained R square of 0.74, which means 74% variation in job satisfaction can be explained by variations of the three independent variables, namely the award program, mutation, and employee relations while the remaining 26% are caused by other variables outside the model. To test _the commitment of employees obtained value R square of 0.628, which means 62.8% variable employee commitment can be explained by the variable job satisfaction while the remaining 3 7.2% were caused by other variables outside the model. Testing is done with the degree of confidence (level of confidenct) 95% or a = 0.05. The results showed also that the awards program variables, the mutation has a positive and significant impact on job satisfaction while the employee relationship has a positive but not significant effect on job satisfaction. Furthermore, the results showed that job satisfaction variables have positive and significant impact on employee commitment. Keyword : Awards program, mutation, Employee Relations, Job Satisfaction, Employee Commitment