Abstract:
Juvenile delinquents as vulnerable groups need special attention in obtaining
their optimal health. Inside the correctional institution, the realm of health handling
cannot be disregarded, in order to keep good physical and mental condition among
the juvenile delinquents. The aim of this research was to observe the description of
health care for juvenile delinquent in polyclinic of correctional institution class II B
Pekanbaru. This research used descriptive quantitative approach through inmate
perception questionnaires about health care in polyclinic and qualitative approach
through SWOT analysis on the health stakeholders. The results of this research
described that the five dimensions of service quality were good enough, which were
only 3 (three) of 16 (sixteen) items stated unsatisfied by the inmates. There were the
availability of brochures, pictures or pamphlets that explain dangers of diseases,
regular health checks, and also the alertness of officers to came to the blocks if there
were sick inmates. In SWOT analysis, early screening on every new entry inmates
was a strength, but the number of health personnel and facilities were remained as
weaknesses. Health counseling for inmates was an opportunity while overcapacity
was still a threat in polyclinic health care.
