Abstract:
National development is in this life can not be separated from the highranking
State and all the people of Indonesia. The goal itself is to create a fair
msyarakat nd prosperous. The community here is a key player in the development
and the government is obliged to advise and guide you and create an atmosphere
of support.
Success here can not be separated from the role and functions of
government organizations carry out tasks such as government officials that no
other country is a civil servant who served as the organizer of a service public.
But now the public service itself was in poor condition.
Here is a form of public service institutions that govern society needs all
kinds of people and inside there are various types of services such as services in
the sub-district office Maharatu Marpoyan pekanbaru peaceful city. District office
is an office that can be said is very close to that name took care services,
especially services that exist in the community in which there are employees who
work in accordance with the rules made or set. But the fact is it's own employees
here who have violated the rules that have been set for them. Employees should
handle all the constraints or all of the complaints in the community but the
opposite happened actually felt less satisfied with the service provided employees.
This is not due because the population is much that is not in accordance
with the number of employees who work in the village. On the other hand, if
viewed from the services available at this office as very much. Judging from the
number of people who were there amounted to as much as 82 KK RT and RW as
many as 20 families. The number of officials who worked in the office about 10
orag and existing services dikelurahan there seanyak 15 services (excluding of
course given the other agencies).
Here researchers tookengineering emeration full sample is to retrieve all
officials working in the urban villages Maharatu and accidental sampling
technique that people who had no business coming office to sub-district.
So in this study sample was all officials working in the urban village
district Maharatu Marpoyan Peace Pekanbaru which are numbered 10 people. And
to complete the validity of the data, the authors also conducted observations and
interviews with several people
