Abstract:
Information systems and technology are tools for companies to facilitate work.
Although, the use of information systems and technology can pose risks from internal
and external aspects that can interfere with company goals, if not used competently and
according to guidelines. One of them is the APPA system, it’s used by PERUMDAM
Tirta Siak Pekanbaru. The APPA system often creates problems that become risks,
which can be distributed to the performance of company employees, such as slow
network connections, human errors, system errors and delays in updating ticket data.
However, there is no specific document for the management of these risks. Therefore,
this study aims to obtain the results of an analysis of the information system of risk
management in the APPA’s system by using ISO 31000:2018. The research was carried
out in 6 (six) stages, namely initial data collection, follow-up data collection,
identification of communication and consultation channels, setting scope, context, and
criteria, risk assessment process, and risk treatment recommendations.
