ANALISIS TINGKAT KAPABILITAS TATA KELOLA TEKNOLOGI INFORMASI DPMPTPSP PROVINSI RIAU BERDASARKAN FRAMEWORK COBIT 5

Abstract

Information technology has an important role in the Capital Investment Service and Integrated Service One Door of Riau Province. However, the management and use is not maximal. Therefore, this research aims to analyze the level of capability of information technology governance in the Capital Investment Service and Integrated Service One Door of Riau Province based on the COBIT 5 framework method. The study discussed the domain processes of DSS, MEA, DSS01, MEA01, and MEA02. The study had two respondent based on the RACI Chart and each given a questionnaire with 30 statement (DSS01), 50 statements (MEA01), and 30 statements (MEA02). Based on the analysis of the DSS01 base practice scale is 3,17 (Largely Achieved), the work product scale is 2,17 (Partially Achieved), the MEA01 gets the base practice of 3,10 (Largely Achieved), the work product scale of 3,00 (Largely Achieved), the MEA02 gets the base practice scale of 3,00 (Largely Achieved), the work product scales of 2,83 (Partially Achieved). Based on the result of the analysis concluded that the level of information technology capability achieved by the Capital Investmenet Service and Integrated Service One Door of Riau Province for DSS01 and MEA02 domains are at level 0 (Incomplete Process), while the MEA01 domain is at level 1 (Performed Process).