Abstract:
Riau University Academic Information System is a system used by Riau University
students to access information faster through an internet connection. This system was
expected to make it easier for each user to carry out activities related to lectures. Over
time, it is necessary to evaluated to measured the usability of Riau University Academic
Information System website which affects user satisfaction. This research was
conducted using the Usability Testing method, which is a method for evaluating
usability so that it can identified problems that focus on the attributes of the system and
efforts to avoid errors or usability problems. Usability describes the extented to which a
product can be used by users to achieve certain goals which consists of five indicators,
namely, Learnability, Efficiency, Memorability, Error, and Satisfaction. Based on the
result of the overall calculation, the percentage of eligibility is 69.7%, which is good.
