Abstract:
The application of information technology at this time is increasingly important
because it can provide various benefits for the University. The website involves many users
such as students, lecturers, guardians and others, but because currently technology is very
advanced, a website should be user friendly so that users can easily use the features
provided by the website. This study uses the system usability scale (SUS) method to
improve the Riau University website, therefore. System usability scale is a technique used
to measure how effective a website is for users by collecting opinions from people involved
in operating the website.
This study aims to measure the level of user satisfaction on the Riau University
website using the System Usability Scale method and determine the Acceptability, Grade
Scale and Adjective Rating values on the Riau University website. The research process
starts from determining the number of samples, then distributing the SUS questionnaire,
data processing is carried out, then calculating the SUS score with a result of 74,89 which
is included in grade B, the last is a system design using Unified Modeling Language
(UML).
