The research was conducted at the Regional Water Company (PDAM)
Bengkalis located at Jalan HR. Soebrantas Bengkalis. When the study was conducted
from March 2013 until May 2013. Research purposes to determine ...
This study aimed to analyze the effect of customer value and customer satisfaction simultaneously and partially towards customer loyalt. The population was Speedy subscribers since 2005-2011, amounting to 15.579 customer. ...
Abstract
Service is an activity or a sequence of events that occur in direct interaction between a person with another person or substitutable by serving machine, and provides satisfactory for the customers/ guests. ...