Putri, Ramanitya Dewi2013-07-242013-07-242013-07-24http://repository.unri.ac.id:80/handle/123456789/4659Negosiasi diatur dalam Peraturan Internal Bank peraturan Standar Prosedur Keredit Business Banking Bank Mandiri Persero. Peraturan tersebut mengacu padaUndang-Undang Alternatif Penyelesaian Sengketa dan Arbritrase Nomor 30 Tahun 1999 yang diatur di dalam Pasal 1 angka 10. Untuk kelompok nasabah perbankan, penggolongan kredit yang termasuk macet dan harus menyelesaikan kredit macetnya secara negosiasi dapat dilihat pada Peraturan Bank Indonesia No. 8/19/PBI/2006 tentang Kualitas Aktiva dan Pembentukan Penyisihan Penghapusan Aktiva Produktif Bank Perkreditan Rakyat.Banking was one of fund resource for both individual and corporation in order to fulfill the need of fund. In giving the credit banking will be carefully and through deep analysis. But in giving their credit some times credit given by the debtor not back on time. This condition called credit problem. That credit problem annoyed bank performance, therefore credit problem should be solved by both litigation or non litigation line.enCredit Problemsolution through non litigation wayANALISIS PENYELESAIAN KREDIT MACET DI PT. BANK MANDIRI PERSERO PEKANBARU MELALUI ALTERNATIF PENYELESAIAN SENGKETAstudent Paper Post Degree