Wandira, Ayu2024-02-232024-02-232023-11PerpustakaanElfitrahttps://repository.unri.ac.id/handle/123456789/11320Enterprise architecture planning aims to plan or manage all aspects of IS/IT and business processes in an agency or company. The Riau Province Tourism Office is one of the agencies that is a factor in economic growth and regional development which plays a role in managing tourism resources and promoting tourist destinations. However, the challenges faced by the Tourism Department are that system implementation is not optimal and there is a lack of integration between systems. Therefore, mapping business service requirements is needed to find out services that require enterprise architecture planning. This research produces two business/service needs, namely, improving tourism destination management and increasing tourism promotion.enEnterprise architecturebusiness needstourism departmentArticle