Implementasi Komunikasi Verbal Antar Pegawai Dalam Meningkatkan Produktivitas Kerja Di Biro Humas Sekretariat Daerah Provinsi Riau

Abstract

The purpose of this study are, to know the implementation of verbal communication in enhancing their work productivity of Public Relations officer of the Regional Secretariat of Riau Province. This study used descriptive qualitative method of data collection based on the reality on the ground through observation, interviews, and documentation. Informants in this study there are 14 employees, while the object is the implementation of verbal communication between Bureau of Public Relations officer of the Regional Secretariat of Riau province in improving work productivity Data analysis that used the interactive model of data analysis by using the techniques of data validity checking the extension of participation and triangulation. The results of this study indicate that: Implementation of verbal communication between the Bureau of Public Relations officer of the Regional Secretariat Riau Province in improving labor productivity is in the form of oral communication interpersonal face-to-face conversation and telephone communication while writing in the form of disposition, letters and reports. The output or productivity of employee work processes such as: speech, outdoor media, special publications, letters, reports, photographs and videos, and clippings