Kompetensi Sosial Tutor Dalam Pelaksanaan Pendidikan Kesetaraan Pada Pkbm Syafira Kecamatan Tampan Kota Pekanbaru

Abstract

The research goal is to describe the social competence of tutors in implementation of educational equality. The research concept is that the social competence of tutors is important to increase the service quality in non-formal learning activities. The research uses qualitative method and interview is primary technique to collect the data from the informen. The research is taken place at PKBM Syafira, Pekanbaru, starting on March to May 2013. The research subject is 3 tutors of PKBM on Paket C Program. The results describe that the social competence of tutors is classified quite high. It is because the they did their best in written and verbal communication politely. They used information and communication technology in doing their job professionally. They touch students friendly. They were able to communicate and associate well and friendly with their students, their collage, administrative staff, students parents, and community who live around the PKBM as well as possible. So, the learning process at PKBM run well.