KOMUNIKASI TERAPEUTIK PERAWAT DALAM PEMULIHAN PASIEN GANGGUAN JIWA JENIS ISOLASI SOSIAL DI RUMAH SAKIT JIWA PROVINSI RIAU

Abstract

Therapeutic Communication is a recovery method applied by nurse to mental disorder patient in order to know patient’s mental problem by delivery of information so the exchange of feeling and opinion beetween both of them will influence the patient to get better. The application of therapeutic communication related with therapeutic’s phases which have to held good and maximum. The aim of this research is to explain and describe how the process of therapeutic communication applied by nurses in recovery of social isolation mental disorder at Mental Hospital of Riau Province and also to determine both supporting and inhibiting factors in application of therapeutic communication. This research is expected to be a positive input for Riau Provincial Mental Hospital as well as the author’s thoughts in the form of participation of the scientific research about community in social science studies. In adition, this research is expexted to be input for the further similar studies. This research uses descriptive qualitative research method that explain and interprete the data collected. Data were collected by means of observation, interview, and documentation. Extension participation and triangulation were used for checking it validity. Result of this research showed that the correct implementation of therapeutic communication phases play a role in the recovery of patient with mental disorder types of social isolation. The implementation of therapeutic communication also applied various types of therapies that support the recovery process. The knowledge of nurses, nurse’s experiences, facilities and infrastructure, and patient’s family are contributing factor in the implementation of therapeutic communication process. Whereas inhibiting factors encountered in therapeutic communication between nurse and patient are psychic condition of patient, nurses condition, language, and environment