Abstract:
This research was conducted in MTS Al-Muttaqin Pekanbaru. Based on the
result of information sharing with students, many of them complaining about the
way the teacher deliver the lessons. Observation result also show that some of the
students are less interest to join learning process in the subject of IPS. They think
that the way they teacher deliver the lessons is not like they hope. This condition
will affect students’ achievement and decrease students’ enthusiasm.
The aim of this research is to find out students’ satisfaction about learning
quality of teacher in the IPS subject class VII in Madrasah Tsanawiyah Al -Muttaqin Pekanbaru. Another aim of this research is to find out some components
that give contribution to students’ satisfaction. Population of this research is 124
students with 55 samples. Sampling was done by Slovin formula. Data collection
technique was done by questionnaire and analyzed by importance and
performance analysis (IPA).
Result shows that students’ satisfaction in general is in good category
(Puas). this may be because the students are still in class VII and when
questionnaire are spread out, the teacher was in the classroom, so the students
felt threaten. Data of questionnaire result is 98,01. Based on quality factor
classification with kartesius diagram, factors which located in Quadran A (main
priority) are 2 attributes, quadrant B (maintaining achievement) are 21 attributes,
quadrant C a(low priority) are 6 attributes, quadrant D (over) are 11 attributes.
This research recommend that teachers of IPS class VII can maintain
attributes in quadrant B, because these attributes have already match with
students’ hope and give satisfaction to students. Th is result also recommend that
teacher fix quality components in quadrant A, so the students feel satisfy and can
achieve high skill for their life
