Abstract:
Abstract :The aims of this research are to know about the implementation of
controlling the fresh water supply by PDAM Tirta Kampar. This research was
reset at PDAM Tirta Kampar Kabupaten Kampar. The Key informan of the
research are formal person and informal person. Formal person is the Director of
PDAM, and the employee that understand about the problem solving in the
company. Informal person came from consument of PDAM Tirta Kampar in
Bangkinang. According to the result the implementation of controlling function in
the fresh water supply that support by PDAM Tirta Kampar Kota Bangkinang
were using extern and intern way. The implementation of intern control function
were not good anyway because there are some problem like scarcely in the
employee amount and transportation facility that needed to perform a good
control system. According to the consument the external control are also not in a
good implementation and system anyway, it because consument were not been
involved in the control system.
