ANALYSIS OF STRESS LEVEL DIFFERENCE BETWEEN WORKING PARTS SALES AND EMPLOYEES PART WAREHOUSE IN PT. PANGAN SEJAHTERA NIAGA PEKANBARU

Abstract

The study was conducted at PT. Pangan Sejahtera Niaga Pekanbaru is a distributor of food and soft drinks in the city of Pekanbaru. The purpose of research is to analyze the differences in the level of stress experienced by employees working sales and the warehouse. The research sample census conducted on 41 employees consisting of 25 employees in sales and 16 employees at the warehouse. The variables are the object of study is a symptom of work stress that has 20 indicators. Testing tools using independent t-test. The research concludes that there is no significant difference in the level of job stress among employees of the sales department to the warehouse. Nonetheless, employee stress levels are relatively higher sales compared with the level of work stress experienced by employees at the warehouse. Symptoms of stress are at the high category were headache, loss of morale and low job satisfaction. But overall, the level of stress experienced by employees working sales and warehouse are both located in the low category. The author recommends that in setting targets in sales and warehouse is done by inviting the participation and input of employees and also considers market conditions and competition going on, so employees do not feel the inability to meet these targets. It is also recommended that companies apply methods of managing merchandise inventory by integrating in a single system of recording information in order to ensure the accuracy of the data. Issues entry access (and out) of employees in the warehouse are also advised to be disciplined in order to supply security merchandise can be more assured.