Abstract:
This research was done in Tualang sub-district, Siak regency (kecamatan Tualang Kabupaten Siak) which aims to know how Sub-district Integrated Administration Services (PATEN) is done and to know the restricting factors in Sub-district Integrated Administration Services (PATEN) in Tualang subdistrict, Siak regency.
This research was done by using descriptive method with qualitative and quantitative approach, which is the researcher chose and clumped the datA based on their type and processed them with descriptive method. Descriptive method is an analysis which gives a detailed explanation based of the real situation in the research place and it’s presented on a table and also the explanation. The population of the research was divided in to two groups, which are the people who provide the services and the people who get the services. The number of sample who provide Sub-district Integrated Administration Services (PATEN) were 5 persons and for the people who get the services were 100 respondents from 105.553 people and the way to take the sample was with random method. Based on the research by the questionnaire from 100 persons of people in Tualang sub-district, known that (43,33%) respondents said that the administration services in Tualang sub-district were good, (50,33%) respondents said that it’s less good and (6,33%) respondents said that it’s bad. In conclusion, we can say that Sub-district Integrated Administration Services (PATEN) in Tualang subdistrict, Siak regency is not yet optimal and generally less good, because from 100 respondents who answered the questionnaires, 50 persons of respondents said that Sub-district Integrated Administration Services (PATEN) in Tualang subdistrict, Siak regency were less good which is (50,33%)
