ROLE OF ORGANIZATION’S INFORMATION SYSTEMS IN REDUCING AMBIGUITIES REPORTING IN LEMBAGA KANTOR BERITA NASIONAL ANTARA BIRO RIAU

Abstract

Organizations rely on information in order to function effectively and achieve their goals. In fact, many organizations receive information that are ambiguous. Challenge of an organization is not of the least amount of information received, but from the fact that organization receives a large amount of information that has potential to bring a lot of interpretations and ambiguities news. Ambiguity is a challenge for Perum Lembaga Kantor Berita Nasional Antara Biro Riau in achieving its vision and mission. Therefore, the study aims to (1) Determine the role of organization’s information systems in order to reduce ambiguities news in Lembaga Kantor Berita Nasional Antara Biro Riau, and (2) Examine the impact of ambiguities reporting on Lembaga Kantor Berita Nasional Antara Biro Riau. This study uses descriptive method with qualitative methods. The purpose of descriptive method is an attempt to find a solution by describing the events based on facts and evidence. A qualitative approach is expected to result depth description of the speech, writing, and behavior that can be observed from individuals, groups, communities, organizations within a certain context from the point of view of the whole. These result indicate that, Lembaga Kantor Berita Nasional Antara Biro Riau uses organization information systems in order to reduce ambiguity reporting. Strategies used include enactment, selection, and retention. In addition to these three strategies, the role of the relationship between regions also play an inportant role in the prevention of obscurity news. The impact of uncertainty that can arise are (1) Crisis of public confidence to the media, (2) Trigger the onset of conflict, (3) Subpoena the reporter or editor, and (4) Threatening national unity.