ANALISA KEPUASAN PENGGUNA APLIKASI PEDULILINDUNGI MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL DAN END USER COMPUTING SATISFACTION
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Date
2023-07
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Journal Title
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Publisher
Elfitra
Abstract
PeduliLindungi is an application developed to assist relevant government agencies in
tracking to stop the spread of Covid-19. This system is expected to provide convenience
for every user, therefore it is necessary to analyze user satisfaction of an application to
find out whether the performance of a system is relatively good or not, whether it is in
accordance with user needs or not. The method used in this study is the TAM and EUCS
methods and data processing uses Smart-PLS. After processing the data, based on this
research it can be concluded that user satisfaction using the TAM method is 100%,
while user satisfaction using the EUCS method is 80%. Based on these two calculations,
Indonesian users' satisfaction with the PeduliLindungi application has a positive effect.
Description
Keywords
User Satisfaction, TAM, EUCS, SEM-PLS, PeduliLindungi
Citation
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